12th December 2012
Northern Rail, the UK’s largest train operator, celebrates its eighth birthday today, 12 December, and officially launches its latest tool to help keep customers updated - an app for the iPhone.
The app is free to download and will allow passengers to plan any journey in Great Britain, check live running time information and will save details of up to 20 previous journeys, making it quick and easy for passengers to find the information most relevant to them.
Customers can also purchase tickets through the app, which automatically finds the cheapest available tickets for any journey across the country. Customer can collect their tickets from over 1,000 stations 15 minutes after purchase, with no hidden charges, such as booking or credit card fees.
Ian Bevan, Managing Director of Northern Rail, comments: “More and more of our customers are using smart phones and we are delighted to launch this app, providing them with the most relevant and up-to-date information at their fingertips. It’s our eighth birthday today and we have achieved much to be proud of since 2004, and this app is another example of how we are striving to improve our passengers’ journey experience with us. ”
With live running time information direct from National Rail, customers can monitor their journeys, check for any disruption or delays and even check which platform they should head to at the station.The app is initially only available on the iPhone, with plans in place to roll out a version for android phones soon.