- » Northern
- Careers - Working at Northern - Conductor
Conductor
So you are interested in being a Train Conductor?
You will be the first point of contact for customers on board our trains therefore you'll be the face of Northern to our customers. We expect you to be customer focused in everything you do and to provide the customer with a fantastic experience when they are travelling with us.
Minimum role requirements
- You must not have defective colour vision
- You must be willing to work irregular and unsociable shift patterns
- You must live within a 60 minute commutable distance from the location you are applying for
- You must be over 18 years old
The Conductor also has safety critical responsibilities to undertake. We will give you full training in all aspects of the job to ensure you know your responsibilities and what you are expected to do.
Unfortunately from time to time every day does not run smoothly. If there is a delay to your train and there is something you can do about it, we will expect that with the help of your colleagues you approach the problem in a structured, logical way and deploy your excellent communication skills to keep our customers fully informed.
In order to provide the best service, you'll have great attention to detail, strong decision-making ability, and a systematic approach to working, as well as being cool under pressure and confident.
Because we provide a transport service to the public, it's not a 9-5 job. We need you to be able to deal with the varying shift patterns that can start at any time of day/night plus also work weekends too. The working week averages 35 hours, but some weeks you will work more and some weeks you will work less than 35 hours.
Still interested?
As this is such a key role, there is an extensive, intensive 3 month training programme. The training is a mixture of classroom and location based. Due to the nature of the role you must be medically fit too.
How to apply
Taking everything into consideration, if you believe you have the right attitude, characteristics and experience to be a Train Conductor, then please register your interest through our vacancy alert system or check the current vacancies to see if there are any positions near where you live.
Interview with a Northern Conductor
Hi I'm Rebecca
I work as a Train Conductor for Northern; I have being doing this job for the last year.
My job is great, it sounds like a cliche but it is different every day!...
Live Vacancies
Please click here to visit our live vacancies system to view current vacancies, apply online and track the progress of your application.
< Go back to the Working at Northern page.