Corporate Social Responsibility

Northern Rail is proud to present an overview of our key achievements in delivering a socially responsible business.

We hope you will see the great strides we have taken to build a business that meets the social and sustainability needs of all our stakeholders and is fully equipped to meet whatever changes the future might bring.

View the document online

Or download the Northern Rail Social Responsibility Review 2014-2015 (PDF)

What we've achieved

By July 2015, more than 180 stations will have benefited from improved facilities for cyclists
  • In absolute terms, our carbon footprint has fallen since 16% 2007
  • Underlying reduction in traction energy use of since 19% 2009
  • We have recently updated our environmental risk register in line with the new standard 2015 draft ISO14001
  • Initiatives will enable us to continue to deliver reductions in non-traction energy use which has fallen since 14% 2009
  • Our new voltage optimisation system at Bolton station achieved an 8% reduction in non-traction energy use
  • Stakeholders invested more than £130m in improving stations and trains since we started operating the Northern franchise in 2004
  • We are receiving subsidy of around £250m per year during our Direct Award franchise
  • In 2015 we will carry out projects worth more than £1.1m at 50 stations
  • GPS tracking equipment fitted to 60% of our fleet
  • We form
partnerships with selected schools to manage children's behaviour on our trains and stations
  • All 5,000 employees now have access to the company's intranet site
  • 90% of our employees are in roles which require mandatory competency assessments
  • Employee Assistance Helpline 24 hours a day 365 days per year
  • The 2014
Tour de France saw more than 150 'back office' managers volunteer to help frontline employees at stations
  • Crime is 55% lower than in 2004 against a national railway average reduction of 35%