Lost Property

If you lose something on a train or at a station you can make an enquiry at your nearest staffed station or telephone the Northern Customer Relations team on 0845 00 00 125

If something is handed in to Northern, we will:

• Try to contact the owner, if they can be identified;
• Give a receipt to the person who handed the item in, if they ask for one;
• Keep the item for three months (unless it is something that will decay, like food); and keep a record of it.

Northern Rail Passenger Charter (114kb)

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