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View the Spring / Summer 2013 issue of the Northern customer magazine

Chesterfield Station Information

address Derbyshire, S41 7UB

TEL:08457 125 678

Location

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Station Information
Crs CodeCHD
Longitude-1.4201090848
Latitude53.2382405434
Station OperatorEM
Open - Opening HoursMonday - Friday : 05:00 - 01:30
Saturday : 05:00 - 01:30
Sunday : 08:00 - 01:00
Staffing LevelFull Time
Staffing - Opening HoursMonday - Friday : 24 hours
Saturday : 24 hours
Sunday : 24 hours
Closed Circuit TelevisionYes
Staffed Information PointNo
General Services Information
Customer Service - Alternate Internal - Telephone Number0337171
Customer Service - Email AddressGetintouch@eastmidlandstrains.co.uk
Customer Service - Main Telephone Number08457 125 678
Customer Service - NoteChesterfield station is served by:
  • CrossCountry
  • East Midlands Trains
Customer Service - Opening HoursMonday - Friday : 06:00 - 22:00
Saturday : 06:00 - 22:00
Sunday : 06:00 - 22:00
Customer Service - Primary Minicom Number08457 078 051
Left LuggageNo
Lost PropertyNo
Lost Property - Alternate Internal - Telephone Number0337171
Lost Property - Main Telephone Number0115 957 6525
Lost Property - Note

East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

Tele Sales - Main Telephone Number08457 125 678
Tele Sales - Opening HoursMonday - Friday : 06:00 - 22:00
Saturday : 06:00 - 22:00
Sunday : 06:00 - 22:00
Tele Sales - Primary Minicom Number08457 078 051
Tele Sales - UrlHttp://www.eastmidlandstrains.co.uk
Facilities & Services
Atm MachineYes
Baby ChangeYes
Bureau De ChangeNo
First Class LoungeNo
Post BoxNo
Seated AreaYes
ShopsNo
ShowersNo
Station BuffetYes
Telephones - ExistsYes
Telephones - Usage TypeCards And Coins
ToiletsYes
Tourist Information OfficeNo
TrolleysYes
Waiting RoomYes
Web KioskNo
Wi FiNo
Wi Fi - NoteFind WiFi Hotspots around Chesterfield station
Women Only WaitingNo
Ticket Buying and Collection
Oyster Pre PayNo
Penalty - Note

Penalty Fares apply to journeys from Chesterfield station when travelling with:

East Midlands Trains

Penalty Fares do not apply if travelling with:

Northern

Cross Country

Prepurchase CollectionYes
Ticket CounterNo
Ticket MachineYes
Ticket Machine - Location

On the station concourse

Ticket Machine - Self ServiceYes
Ticket Office - Opening HoursMonday - Friday : 05:15 - 19:00
Saturday : 06:15 - 18:00
Sunday : 08:30 - 21:00
Travelcard - NoteNo
Accessibility
Accessible Booking Office CounterYes
Accessible Car Park EquipmentNo
Accessible Public TelephonesNo
Accessible TaxisYes
Accessible Ticket MachinesNo
Customer Help PointsNo
Disabled ParkingYes
HelplineNo
Impaired Mobility Set DownYes
Induction LoopYes
National Key ToiletsYes
National Key Toilets - Note

radar key available from duty manager, located on platform 1

Ramp For Train AccessYes
Staff Help Available - Opening HoursMonday - Saturday : 05:00 - 01:30
Sunday : 24 hours
Monday - Friday : 24 hours
Saturday : 24 hours
Step Free Access - CoverageWhole Station
Step Free Access - Note

lift to Platform 2

Wheelchairs AvailableYes
Transport Links
AirportNo
Bus ServicesYes
Bus Services - Note

Bus stop at station front Traveline 0870 608 2 608

Car HireNo
Car Park -1No
Car Park -2No
Cycle HireNo
Cycle StorageYes
Cycle Storage - CctvYes
Cycle Storage - LocationPlatform 1
Cycle Storage - Note

Under shelter canopy if rain in wrong direction will get wet

Cycle Storage - ShelteredYes
Cycle Storage - Spaces15
Metro ServicesNo
Minimum Connection Time5
PortNo
Rail Replacement Services - Note

Coaches leave from the front of the station

Taxi RankYes
Taxi Rank - Note

station front