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Doncaster Station Information
Doncaster, DN1 1PE
TEL:08457 225 333
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Station Information
| Crs Code | DON |
| Longitude | -1.1402344793 |
| Latitude | 53.5214970982 |
| Station Operator | GR |
| Open - Opening Hours | Monday - Friday : 05:00 - 01:30 Saturday : 05:00 - 00:30 Sunday : 07:45 - 00:30 |
| Staffing Level | Full Time |
| Staffing - Opening Hours | Monday - Friday : 05:00 - 01:30 Saturday : 05:00 - 00:30 Sunday : 07:45 - 00:30 |
| Closed Circuit Television | Yes |
| Staffed Information Point | Yes |
General Services Information
| Customer Service - Email Address | Customers@eastcoast.co.uk |
| Customer Service - Fax Number | 01904 524 532 |
| Customer Service - Main Telephone Number | 08457 225 333 |
| Customer Service - Note | Doncaster station is served by:
|
| Customer Service - Opening Hours | Monday - Friday : 08:30 - 17:00 |
| Customer Service - Postal Address | Newcastle upon Tyne, NE1 5DN |
| Left Luggage | No |
| Lost Property - Main Telephone Number | 01302 362175 |
| Lost Property - Note | Located at Newark North Gate station. Lost property handed in/found is kept for 7 days at the station before going to Newark. Tel 08457225333
|
| Lost Property - Opening Hours | Monday - Friday : 09:00 - 16:00 |
| Tele Sales - Main Telephone Number | 08457 225 225 |
| Tele Sales - Opening Hours | Monday - Sunday : 08:00 - 20:00 |
| Tele Sales - Postal Address | Newcastle-Upon-Tyne, NE1 5DN |
Facilities & Services
| Atm Machine | Yes |
| Atm Machine - Note | Located on concourse |
| Baby Change | Yes |
| Bureau De Change | No |
| First Class Lounge - Note | Located Platform 3A Tickets Accepted
Restricted tickets
Facilities Toilets, Newspapers. Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Available Showers Not available |
| First Class Lounge - Opening Hours | Monday - Friday : 06:00 - 22:00 Saturday : 06:00 - 20:45 Sunday : 08:00 - 20:45 |
| Post Box | Yes |
| Seated Area | Yes |
| Shops | Yes |
| Showers | No |
| Station Buffet | Yes |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | Yes |
| Tourist Information Office | No |
| Trolleys | Yes |
| Trolleys - Note | Coin-operated trolley |
| Waiting Room | Yes |
| Waiting Room - Note | During station hours |
| Web Kiosk | No |
| Wi Fi | Yes |
| Wi Fi - Note | |
| Women Only Waiting | No |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Doncaster station. |
| Prepurchase Collection | Yes |
| Ticket Counter | Yes |
| Ticket Machine | Yes |
| Ticket Machine - Location | Two machines on concourse and three machines inside travel centre. |
| Ticket Machine - Self Service | Yes |
| Ticket Office - Note | Advance tickets & reservations only available during the following hours : Monday - Thursday 08:00 - 19:45; Friday only 08:00 - 20:00, Saturday 08:00 - 18:30; Sunday 09:30 - 18:15 |
| Ticket Office - Opening Hours | Monday : 05:15 - 20:00 Tuesday : 05:15 - 21:00 Wednesday : 05:15 - 20:00 Thursday : 08:00 - 20:00 Friday : Saturday : Sunday : |
Accessibility
| Accessible Booking Office Counter | Yes |
| Accessible Booking Office Counter - Note | DDA compliant counter is available during Travel Centre opening times |
| Accessible Car Park Equipment | Yes |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note | Phones are low level but not text |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | Advance booking not required |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | Fully accessable, located in Travel Centre & entrance to Frenchgate Shopping Centre. |
| Customer Help Points | Yes |
| Disabled Parking | Yes |
| Disabled Parking - Disabled Spaces | 9 |
| Helpline | Yes |
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note | station front |
| Induction Loop | Yes |
| National Key Toilets | No |
| Ramp For Train Access | Yes |
| Staff Help Available - Opening Hours | Monday - Friday : 05:15 - 01:30 Saturday : 05:15 - 01:15 Sunday : 07:30 - 01:30 |
| Step Free Access - Coverage | Whole Station |
| Wheelchairs Available | Yes |
Transport Links
| Airport | Yes |
| Airport - Note | Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station): Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive. Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus. Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/yorkshire |
| Bus Services | Yes |
| Bus Services - Note | 'First' and 'Stagecoach' operate a network of daily, frequent bus routes around Doncaster and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com/yorkshire Doncaster bus interchange is adjacent to the rail station. Buy a Doncaster PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info For multi-operator bus information, visit: www.travelsouthyorkshire.com |
| Car Hire | No |
| Car Park -1 | Yes |
| Car Park -1 - Charges - Off-peak | Weekends £1.00 per hour, £5.00 per day up till 00:45 |
| Car Park -1 - Charges - Peak | £12.00 (24 hours) |
| Car Park -1 - Charges - Per Hour | £1.00 (Max 4 hour stay) |
| Car Park -1 - Charges - Weekly | £48.00 |
| Car Park -1 - Name | Forecourt and Exec |
| Car Park -1 - Operator | East Coast |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | Yes |
| Cycle Storage - Cctv | Yes |
| Cycle Storage - Location | on the station forecourt |
| Cycle Storage - Note | CCTV is via British Transport Police office. |
| Cycle Storage - Sheltered | No |
| Cycle Storage - Spaces | 24 |
| Metro Services | No |
| Minimum Connection Time | 7 |
| Port | No |
| Rail Replacement Services - Note | Rail Replacement Coaches leave from the front of the station. |
| Taxi Rank | Yes |
| Taxi Rank - Note | Doncaster is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Station 01302 368636, Access 01302 727272 & A1 01302 321391 |