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View the Spring / Summer 2013 issue of the Northern customer magazine

Harrogate Station Information

address North Yorkshire, HG1 1TE

TEL:0845 00 00 125

Location

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Station Information
Crs CodeHGT
Longitude-1.5376151206
Latitude53.9931921644
Station OperatorNT
Open - Notestation always accessible to the public
Open - Opening HoursMonday - Saturday : 06:15 - 00:30
Sunday : 24 hours
Monday - Friday : 24 hours
Saturday : 24 hours
Staffing LevelFull Time
Staffing - Note

this station is staffed on a part time basis

Staffing - Opening HoursMonday - Saturday : 06:15 - 00:30
Sunday : 05:30 - 00:15
Monday - Friday : 05:30 - 00:15
Saturday : 05:30 - 00:15
Closed Circuit TelevisionYes
Staffed Information PointNo
Station Alerts - Alert Text

 

General Services Information
Customer Service - Alternate Minicom Number0845 604 5608
Customer Service - Alternative Email AddressCustomer.relations@northernrail.org
Customer Service - Email AddressCustomer.relations@northernrail.org
Customer Service - Fax Number0113 247 9059
Customer Service - Main Telephone Number0845 00 00 125
Customer Service - NoteHarrogate station is served by:
  • Northern Rail
  • National Express East Coast
Customer Service - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Customer Service - Postal AddressLeeds, LS1 2BU
Customer Service - UrlHttp://www.northernrail.org
Left LuggageNo
Lost Property - Fax Number0113 247 9059
Lost Property - Main Telephone Number0845 00 00 125
Lost Property - Note

Please contact Customer Relations

Lost Property - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Lost Property - Postal AddressLeeds, LS1 2BU
Tele SalesNo
Train Tracker Number0871 200 4915
Facilities & Services
Atm MachineNo
Baby ChangeNo
Bureau De ChangeNo
First Class LoungeNo
Post BoxYes
Seated AreaYes
ShopsYes
ShowersNo
Station BuffetYes
Telephones - ExistsYes
Telephones - Usage TypeCards And Coins
ToiletsYes
Toilets - Note

Located on platform 1

Tourist Information OfficeNo
TrolleysYes
Waiting RoomYes
Waiting Room - Note

Booking office on concourse of platform 1. Waiting room on platform 1 open 06:15-20:00. Shelter on Platform 3.

Web KioskNo
Wi FiNo
Wi Fi - Note

Find WiFi Hotspots around Harrogate station

Women Only WaitingNo
Ticket Buying and Collection
Oyster Pre PayNo
Penalty - Note

Penalty Fares do not apply when travelling from Harrogate station.

Prepurchase CollectionNo
Ticket CounterYes
Ticket MachineNo
Ticket Machine - Description

Disabled user friendly

Ticket Machine - Location

On the station concourse

Ticket Machine - Self ServiceNo
Ticket Office - Open - Notepart time opening hours
Ticket Office - Opening HoursMonday - Saturday : 06:15 - 19:00
Sunday : 09:15 - 18:00
Accessibility
Accessible Booking Office CounterNo
Accessible Booking Office Counter - Note

staff will come out of the office to assist

Accessible Car Park EquipmentNo
Accessible Public TelephonesYes
Accessible Public Telephones - Note

Disabled user friendly

Accessible TaxisYes
Accessible Ticket MachinesYes
Customer Help PointsNo
Customer Help Points - Note

contact Customer Relations 0845 00 00 125

Disabled ParkingYes
Helpline - Alternate Minicom Number08456 045 608
Helpline - Email AddressAssistance@northernrail.org
Helpline - Fax Number0113 247 9059
Helpline - Main Telephone Number08456 008 008
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Helpline - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Helpline - Postal AddressLeeds, LS1 2BU
Helpline - UrlHttp://www.northernrail.org
Impaired Mobility Set DownYes
Induction LoopYes
National Key ToiletsYes
Ramp For Train AccessYes
Staff Help Available - Concurrent Assisted Wheelchair Passengers1
Staff Help Available - Opening HoursMonday - Saturday : 06:15 - 17:00
Sunday : 05:30 - 00:15
Monday - Friday : 05:30 - 00:15
Saturday : 05:30 - 00:15
Step Free Access - CoverageWhole Station
Step Free Access - Note

Ramped access to both platforms. Lift access to footbridge open for all services. There are 3 platforms at the station, but platform 2 is obsolete.

Sublocation -car park - Bicycle AccessYes
Sublocation -car park - Fixed Ramp CoverageNo
Sublocation -car park - Id4184
Sublocation -car park - Level Access CoverageNo
Sublocation -car park - Namecar park
Sublocation -car park - Stepping Distance To PlatformNo
Sublocation -car park - Sublocation CodeCPA
Sublocation -car park - Wheelchair AccessYes
Sublocation -disabled toilets - Bicycle AccessNo
Sublocation -disabled toilets - Fixed Ramp CoverageNo
Sublocation -disabled toilets - Id4187
Sublocation -disabled toilets - Level Access CoverageNo
Sublocation -disabled toilets - Namedisabled toilets
Sublocation -disabled toilets - Stepping Distance To PlatformNo
Sublocation -disabled toilets - Sublocation CodeDTO
Sublocation -disabled toilets - Wheelchair AccessYes
Sublocation -female toilets - Bicycle AccessNo
Sublocation -female toilets - Fixed Ramp CoverageNo
Sublocation -female toilets - Id4186
Sublocation -female toilets - Level Access CoverageNo
Sublocation -female toilets - Namefemale toilets
Sublocation -female toilets - Stepping Distance To PlatformNo
Sublocation -female toilets - Sublocation CodeFTO
Sublocation -female toilets - Wheelchair AccessYes
Sublocation -male toilets - Bicycle AccessNo
Sublocation -male toilets - Fixed Ramp CoverageNo
Sublocation -male toilets - Id4185
Sublocation -male toilets - Level Access CoverageNo
Sublocation -male toilets - Namemale toilets
Sublocation -male toilets - Stepping Distance To PlatformNo
Sublocation -male toilets - Sublocation CodeMTO
Sublocation -male toilets - Wheelchair AccessYes
Sublocation -platform 1 - Bicycle AccessYes
Sublocation -platform 1 - Fixed Ramp CoverageNo
Sublocation -platform 1 - Id4188
Sublocation -platform 1 - Level Access CoverageNo
Sublocation -platform 1 - Nameplatform 1
Sublocation -platform 1 - Number Of Lifts1
Sublocation -platform 1 - Stepping Distance To PlatformNo
Sublocation -platform 1 - Sublocation CodePL1
Sublocation -platform 1 - Wheelchair AccessYes
Sublocation -platform 3 (2 is obsolete) - Bicycle AccessYes
Sublocation -platform 3 (2 is obsolete) - Fixed Ramp CoverageNo
Sublocation -platform 3 (2 is obsolete) - Id4189
Sublocation -platform 3 (2 is obsolete) - Level Access CoverageNo
Sublocation -platform 3 (2 is obsolete) - Nameplatform 3 (2 is obsolete)
Sublocation -platform 3 (2 is obsolete) - Number Of Lifts1
Sublocation -platform 3 (2 is obsolete) - Stepping Distance To PlatformNo
Sublocation -platform 3 (2 is obsolete) - Sublocation CodePL3
Sublocation -platform 3 (2 is obsolete) - Wheelchair AccessYes
Sublocation -ticket office - Bicycle AccessNo
Sublocation -ticket office - Fixed Ramp CoverageNo
Sublocation -ticket office - Id4182
Sublocation -ticket office - Level Access CoverageNo
Sublocation -ticket office - Nameticket office
Sublocation -ticket office - Stepping Distance To PlatformNo
Sublocation -ticket office - Sublocation CodeTOF
Sublocation -ticket office - Wheelchair AccessYes
Sublocation -waiting room - Bicycle AccessNo
Sublocation -waiting room - Fixed Ramp CoverageNo
Sublocation -waiting room - Id4183
Sublocation -waiting room - Level Access CoverageNo
Sublocation -waiting room - Namewaiting room
Sublocation -waiting room - Stepping Distance To PlatformNo
Sublocation -waiting room - Sublocation CodeWRO
Sublocation -waiting room - Wheelchair AccessYes
Wheelchairs AvailableYes
Transport Links
AirportYes
Airport - Note

Leeds/Bradford approx 8 miles

Bus ServicesYes
Bus Services - Note

‘Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk

Harrogate Bus Station is located adjacent to the rail station.

Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

 

Car HireNo
Car Park -1No
Car Park -2No
Cycle HireNo
Cycle StorageYes
Cycle Storage - CctvNo
Cycle Storage - LocationIn the long stay car park
Cycle Storage - Note

 

Cycle Storage - ShelteredNo
Metro ServicesNo
Minimum Connection Time5
PortNo
Rail Replacement Services - Note

Replacement transport will pick up/drop off in the station car park

Taxi RankYes
Taxi Rank - Note

Taxi rank at front of station