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View the Autumn / Winter 2011 issue of the Northern customer magazine

Morpeth Station Information

address Northumberland, NE61 2SL

TEL:0845 00 00 125

Location

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Station Information
Crs CodeMPT
Longitude-1.6829211368
Latitude55.1625058021
Station OperatorNT
Open - Notestation always accessible to the public
Open - Opening HoursMonday - Sunday : 24 hours
Staffing LevelPart Time
Staffing - Note

 

Staffing - Opening HoursMonday - Saturday : 06:30 - 12:40
Sunday : Closed
Closed Circuit TelevisionYes
Staffed Information PointNo
General Services Information
Customer Service - Alternate Minicom Number0845 604 5608
Customer Service - Alternative Email AddressCustomer.relations@northernrail.org
Customer Service - Email AddressCustomer.relations@northernrail.org
Customer Service - Fax Number0113 247 9059
Customer Service - Main Telephone Number0845 00 00 125
Customer Service - NoteMorpeth station is served by:
  • CrossCountry
  • Northern Rail
  • National Express East Coast
Customer Service - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Customer Service - Postal AddressLeeds, LS1 2BU
Customer Service - UrlHttp://www.northernrail.org
Left LuggageNo
Lost Property - Fax Number0113 247 9059
Lost Property - Main Telephone Number0845 00 00 125
Lost Property - Note

Please contact Customer Relations

Lost Property - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Lost Property - Postal AddressLeeds, LS1 2BU
Tele SalesNo
Train Tracker Number0871 200 4915
Facilities & Services
Atm MachineNo
Baby ChangeNo
Bureau De ChangeNo
First Class LoungeNo
Post BoxNo
Seated AreaYes
ShopsNo
ShowersNo
Station BuffetNo
Telephones - ExistsYes
Telephones - Usage TypeCards And Coins
ToiletsYes
Tourist Information OfficeNo
TrolleysNo
Waiting RoomNo
Waiting Room - Note

Waiting room is the booking hall at booking office

Web KioskNo
Wi FiNo
Wi Fi - NoteFind WiFi Hotspots around Morpeth station
Women Only WaitingNo
Ticket Buying and Collection
Oyster Pre PayNo
Penalty - Note

Penalty Fares do not apply when travelling from Morpeth station.

Prepurchase CollectionNo
Ticket CounterNo
Ticket MachineNo
Ticket Machine - Self ServiceNo
Ticket Office - Note

Trial opening hours from 14th Sepetember to 23rd October.

Ticket Office - Opening HoursMonday - Friday : 06:30 - 16:30
Saturday : 06:30 - 12:40
Sunday : Closed
Travelcard - NoteNone
Accessibility
Accessible Booking Office CounterNo
Accessible Booking Office Counter - Note

staff will come out of the office to assist

Accessible Car Park EquipmentYes
Accessible Public TelephonesNo
Accessible TaxisYes
Accessible Ticket MachinesNo
Accessible Ticket Machines - Note

no ticket machine available

Customer Help PointsNo
Customer Help Points - Note

none

Disabled ParkingYes
Helpline - Alternate Minicom Number08456 045 608
Helpline - Email AddressAssistance@northernrail.org
Helpline - Fax Number0113 247 9059
Helpline - Main Telephone Number08456 008 008
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Helpline - Opening HoursMonday - Saturday : 08:00 - 20:00
Sunday : 09:00 - 17:00
Helpline - Postal AddressLeeds, LS1 2BU
Helpline - UrlHttp://www.northernrail.org
Impaired Mobility Set DownNo
Induction LoopNo
National Key ToiletsYes
Ramp For Train AccessYes
Staff Help Available - Concurrent Assisted Wheelchair Passengers1
Staff Help Available - Opening HoursMonday - Friday : 06:30 - 12:40
Saturday : 06:30 - 12:40
Sunday : Closed
Step Free Access - CoveragePartial Station
Step Free Access - Note

Only one member of staff at this station, assistance must be pre booked. Platform 2 EDB level access, platform 1 NCL only stepped access via subway

Sublocation -car park - Bicycle AccessYes
Sublocation -car park - Fixed Ramp CoverageNo
Sublocation -car park - Id4359
Sublocation -car park - Level Access CoverageNo
Sublocation -car park - Namecar park
Sublocation -car park - Stepping Distance To PlatformNo
Sublocation -car park - Sublocation CodeCPA
Sublocation -car park - Wheelchair AccessYes
Sublocation -mixed toilet - Bicycle AccessYes
Sublocation -mixed toilet - Fixed Ramp CoverageNo
Sublocation -mixed toilet - Id4360
Sublocation -mixed toilet - Level Access CoverageNo
Sublocation -mixed toilet - Namemixed toilet
Sublocation -mixed toilet - Stepping Distance To PlatformNo
Sublocation -mixed toilet - Sublocation CodeMXT
Sublocation -mixed toilet - Wheelchair AccessYes
Sublocation -platform 1 - Bicycle AccessYes
Sublocation -platform 1 - Fixed Ramp CoverageNo
Sublocation -platform 1 - Id4361
Sublocation -platform 1 - Level Access CoverageNo
Sublocation -platform 1 - Nameplatform 1
Sublocation -platform 1 - NoteSouthbound Trains- Newcastle-York-London
Sublocation -platform 1 - Number Of Steps19
Sublocation -platform 1 - Stepping Distance To PlatformNo
Sublocation -platform 1 - Sublocation CodePL1
Sublocation -platform 1 - Wheelchair AccessNo
Sublocation -platform 2 - Bicycle AccessYes
Sublocation -platform 2 - Fixed Ramp CoverageNo
Sublocation -platform 2 - Id4362
Sublocation -platform 2 - Level Access CoverageNo
Sublocation -platform 2 - Nameplatform 2
Sublocation -platform 2 - NoteNorthbound Trains- Edinburgh-Glasgow-Aberdeen
Sublocation -platform 2 - Stepping Distance To PlatformNo
Sublocation -platform 2 - Sublocation CodePL2
Sublocation -platform 2 - Wheelchair AccessYes
Sublocation -ticket office - Bicycle AccessYes
Sublocation -ticket office - Fixed Ramp CoverageNo
Sublocation -ticket office - Id4358
Sublocation -ticket office - Level Access CoverageNo
Sublocation -ticket office - Nameticket office
Sublocation -ticket office - Stepping Distance To PlatformNo
Sublocation -ticket office - Sublocation CodeTOF
Sublocation -ticket office - Wheelchair AccessYes
Sublocation -waiting room - Bicycle AccessYes
Sublocation -waiting room - Fixed Ramp CoverageNo
Sublocation -waiting room - Id4357
Sublocation -waiting room - Level Access CoverageNo
Sublocation -waiting room - Namewaiting room
Sublocation -waiting room - Stepping Distance To PlatformNo
Sublocation -waiting room - Sublocation CodeWRO
Sublocation -waiting room - Wheelchair AccessYes
Wheelchairs AvailableNo
Transport Links
AirportNo
Bus ServicesYes
Bus Services - NoteBus turning point by platform 1. Busline 0871 200 2233
Car HireNo
Car Park -1No
Car Park -2No
Cycle HireNo
Cycle StorageNo
Cycle Storage - CctvNo
Cycle Storage - ShelteredUnknown
Metro ServicesNo
Minimum Connection Time5
PortNo
Rail Replacement Services - NoteReplacement transport will pick up/drop off in the layby next to the main car park.
Taxi RankYes
Taxi Rank - NoteTaxi rank next door to booking office