Trains from Whaley Bridge
to Dagenham Dock
Book your tickets
Station Message
From 16 January, Engineering works being undertaken to replace a bridge may affect roads around the station, please check before you travel. In addition to this, train services on 18-28 February will be replaced by road vehicles.
Whaley Bridge facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room available during booking office hours, and canopies at all times
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
For Buxton - bus stop opposite the Joddrell Arms Pub on Market Street, for Manchester bus stop outside the Joddrell Arms Pub at the bottom of the station approach road.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameNorthern
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NameStation Car Park
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Spaces30
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ChargesDaily: £2.00
Note:Download and use the Ring Go app or pay online at www. Ring Go.co.uk
Use Ring Go Code 45813 Or You can call 0113 8090070, Ring Go Code 45813
Daily Charge: £2
Up to 2 hours (no return) £0.50
Resident Parking Permits (1600-0759) £0.50
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Station entrance
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Annotation
8 hoops
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:50 to 13:25
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a large gap between the train and platform on both platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Dagenham Dock facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up only from self-service ticket machine.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 2. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Bus Stop on Chequers Lane (Bus Stop for TfL 145 Bus) adjacent to Ford Stamping Plant (toward Barking); opposite Ford Stamping Plant (toward Rainham/Grays);
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CCTV
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Toilets
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Accessible toilets
Platform 2. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day.
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces12
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ChargesDaily: £6.30
Weekly: £27.00
Monthly: £104.00
Three Monthly: £304.00
Annual: £1,056.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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Cctv
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Bicycle Facilities
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Spaces6
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ShelteredNo
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Cctv
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Location
Outside station entrance
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 2. This can be accessed using a radar key.
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance
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