Currently there are 19 route disruptions and 55 station updates
Routes
-
Line updates (1)
-
Last Updated 04/05/2024 10:09
Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
Our advice to our customers:
Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
Effect on service
Monday to Saturday
Train services are facing disruption between New Mills Central and Chinley.
Manchester Piccadilly to Sheffield services will divert via Stockport.
Manchester Piccadilly to New Mills Central services are not affected.
Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
Sunday
Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
Rail replacement
Road transport is currently operating between Chinley & New Mills Central (in both directions).
Please see station information screens or National Rail Enquires for the replacement bus timetables.
Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
Other places to get more information:
For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
Train cancellations (1)
-
Last Updated 08/05/2024 18:10
22:45 Sheffield to Manchester Piccadilly due 00:04 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this service today. A Bestway & a Solomon Travel bus depart Sheffield 22:59 calling all stations (excluding Edale) to Manchester Piccadilly. A Premier 16 Seater depart Sheffield 22:59 calling all stations to Edale then set down to Manchester Piccadilly.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or message us on X (formerly Twitter) @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (1)
-
Last Updated 29/04/2024 00:01
Planned engineering work will take place between Dore & Totley and Chinley on Monday, Tuesday, Wednesday and Thursday, from 00:05, Monday 06 May 2024 to 05:05, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Monday to Thursday
The 2020 Manchester Piccadilly to Rose Hill Marple service will depart at 2036 and run later than normally advertised throughout.
The 2148 Manchester Piccadilly to Sheffield service will terminate at New Mills Central. A bus will be provided from New Mills Central to Sheffield.
The 2328 Sheffield to Manchester Piccadilly service will be replaced by a bus throughout.
Customer Advice:
Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
Improvement works
-
-
Line updates (1)
-
Last Updated 07/05/2024 06:00
Due to a landslip between Shipley and Guiseley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled. Disruption is expected until 23:50 30/06.
Our advice to our customers:
All train services between Bradford Forster Square and Ilkley are unable to run due to a landslip near Baildon station.
Network Rail are working to rectify this issue and the line will remain closed until further notice.
Effect on service:
Train services are unable to run between Ilkley and Bradford Forster Square (in both directions).
Services that run via Bradford Forster Square & Leeds and Leeds & Ilkley are NOT affected.
Alternative travel suggestions:
Season tickets/train passes for the Ilkley - Bradford Forster Square route are valid on Skipton - Bradford Forster Square services.
Any ticket restrictions have been lifted during this disruption.
Road transport:
Road transport is in operation between Shipley & Guiseley, calling at Baildon in both directions - see advertised timetables at nationalrail.co.uk
Please see station information posters for bus pick up points.
Journey times may be extended by up to 30 minutes whilst travelling by Rail Replacement transport.
Improvement works
-
-
Train cancellations (1)
-
Last Updated 08/05/2024 19:38
22:58 Leeds to Blackburn due 00:17 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this service today. A Bestway bus depart Leeds 23:10 calling all stations to Blackburn.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or message us on X (formerly Twitter) @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Formation alerts (1)
-
Last Updated 08/05/2024 10:43
Facilities on the 21:44 Wigan Wallgate to Leeds due 23:47. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Other train service updates (1)
-
Last Updated 08/05/2024 19:38
21:42 Leeds to Manchester Victoria due 23:02 will call additionally at Walsden, Littleborough and Smithy Bridge. This is due to the train making extra stops because a train was cancelled.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or tweet us @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
Engineering works (1)
-
Last Updated 16/02/2024 03:57
Planned engineering work will take place between Preston and Blackburn on Tuesday, Wednesday, Thursday and Friday, from 00:05, Tuesday 07 May 2024 to 05:45, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Tuesday to Friday
The 0521 Preston to Colne service will start from Blackburn. A bus will be provided from Preston to Blackburn, departing Preston at 0431 to connect with the train at Blackburn.
Customer Advice:
Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Train cancellations (2)
-
Last Updated 08/05/2024 04:02
22:17 Manchester Airport to Blackpool North due 23:53 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 04:02
21:48 Manchester Airport to Blackpool North due 23:18 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Other train service updates (1)
-
Last Updated 08/05/2024 20:52
22:22 Blackpool North to Manchester Airport due 00:01 will be terminated at Manchester Piccadilly. It will no longer call at Manchester Airport. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today, please travel on the next available Northern service.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or message us on X (formerly Twitter) @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (1)
-
Last Updated 16/02/2024 03:45
Planned engineering work will take place between Salford Crescent and Preston on Monday, Tuesday, Wednesday and Thursday, from 23:25, Monday 06 May 2024 to 05:30, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Monday to Thursday
The 2317 Manchester Airport to Blackpool North service will not run. Customers should travel on the 2307 service from Manchester Airport to Manchester Piccadilly, from where a bus will be provided to Blackpool North.
Tuesday to Thursday
The 2248 Manchester Airport to Blackpool North service will be diverted via (but not call at) Wigan North Western, not calling at Salford Crescent, Bolton, Horwich Parkway, Chorley and Buckshaw Parkway. A bus will be provided between Manchester Oxford Road and Preston.
The 2322 Blackpool North to Manchester Airport service will be diverted via (but not call at) Wigan North Western, and will not call at Buckshaw Parkway, Chorley, Adlington, Blackrod, Horwich Parkway, Lostock, Bolton and Salford Crescent. A bus will be provided between Preston and Manchester Airport.
The 2346 Manchester Airport to Blackpool North service will be diverted via (but not call at) Wigan North Western, not calling at Salford Crescent, Bolton, Horwich Parkway, Chorley and Buckshaw Parkway. A bus will be provided between Manchester Piccadilly and Preston.
Tuesday to Friday
The 0448 Manchester Airport to Blackpool North service will be diverted via (but not call at) Wigan North Western, and will not call at Salford Crescent, Bolton, Horwich Parkway, Chorley and Buckshaw Parkway. Customers should use the next available service.
Customer Advice:
Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Line updates (1)
-
Last Updated 04/05/2024 10:09
Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
Our advice to our customers:
Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
Effect on service
Monday to Saturday
Train services are facing disruption between New Mills Central and Chinley.
Manchester Piccadilly to Sheffield services will divert via Stockport.
Manchester Piccadilly to New Mills Central services are not affected.
Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
Sunday
Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
Rail replacement
Road transport is currently operating between Chinley & New Mills Central (in both directions).
Please see station information screens or National Rail Enquires for the replacement bus timetables.
Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
Other places to get more information:
For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
Engineering works (1)
-
Last Updated 29/04/2024 00:01
Planned engineering work will take place between Dore & Totley and Chinley on Monday, Tuesday, Wednesday and Thursday, from 00:05, Monday 06 May 2024 to 05:05, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Monday to Thursday
The 2020 Manchester Piccadilly to Rose Hill Marple service will depart at 2036 and run later than normally advertised throughout.
The 2148 Manchester Piccadilly to Sheffield service will terminate at New Mills Central. A bus will be provided from New Mills Central to Sheffield.
The 2328 Sheffield to Manchester Piccadilly service will be replaced by a bus throughout.
Customer Advice:
Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
Train cancellations (1)
-
Last Updated 08/05/2024 21:59
22:15 Liverpool Lime Street to Blackpool North due 23:47 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this service today. An S Line coach at 00.40 from Preston calling stops to Blackpool North.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or message us on X (formerly Twitter) @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
Formation alerts (1)
-
Last Updated 08/05/2024 08:46
Facilities on the 22:17 Blackpool North to Liverpool Lime Street due 23:42. Will be formed of 3 coaches instead of 6.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Improvement works
-
-
Improvement works
-
Formation alerts (1)
-
Last Updated 08/05/2024 10:43
Facilities on the 21:44 Wigan Wallgate to Leeds due 23:47. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
-
-
Formation alerts (1)
-
Last Updated 08/05/2024 04:43
Facilities on the 21:23 Clitheroe to Rochdale due 23:02. Will be formed of 2 coaches instead of 4.
Improvement works
-
-
Improvement works
-
Improvement works
-
Formation alerts (1)
-
Last Updated 08/05/2024 10:43
Facilities on the 21:15 Hull to Halifax due 23:04. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
-
-
Formation alerts (1)
-
Last Updated 08/05/2024 09:51
Facilities on the 22:30 Leeds to Sheffield due 23:42. Will be formed of 2 coaches instead of 4.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Improvement works
-
-
Formation alerts (1)
-
Last Updated 08/05/2024 10:43
Facilities on the 22:47 Huddersfield to Sheffield due 00:09. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Improvement works
-
-
Improvement works
-
Improvement works
-
Formation alerts (1)
-
Last Updated 08/05/2024 09:51
Facilities on the 22:30 Leeds to Sheffield due 23:42. Will be formed of 2 coaches instead of 4.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
-
-
Train cancellations (5)
-
Last Updated 08/05/2024 04:09
22:52 Morecambe to Lancaster due 23:02 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 04:04
23:10 Southport to Wigan Wallgate due 23:46 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 18:30
23:14 Warrington Central to Liverpool Lime Street due 00:03 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today. A Ocean Travel coach at 23.14 from Warrington Central calling stops to Liverpool Lime St.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 20:52
23:37 Manchester Piccadilly to Manchester Airport due 23:58 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today, please travel on the next available Northern service.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or message us on X (formerly Twitter) @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay #NorthernUpdates
-
Last Updated 08/05/2024 13:45
23:41 Hexham to Newcastle due 00:24 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today, please travel on the next available Northern service.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Formation alerts (6)
-
Last Updated 08/05/2024 10:43
Facilities on the 20:56 Sheffield to Bridlington due 23:01. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 08:23
Facilities on the 22:20 Blackburn to Manchester Victoria due 23:27. Will be formed of 2 coaches instead of 4.
-
Last Updated 08/05/2024 04:46
Facilities on the 22:26 Southport to Wigan Wallgate due 23:05. Will be formed of 2 coaches instead of 4.
-
Last Updated 08/05/2024 10:43
Facilities on the 23:06 Bridlington to Hull due 23:51. Will be formed of 2 coaches instead of 3.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 08/05/2024 04:46
Facilities on the 23:21 Wigan Wallgate to Southport due 23:55. Will be formed of 2 coaches instead of 4.
-
Last Updated 08/05/2024 08:23
Facilities on the 23:35 Manchester Victoria to Rochdale due 23:57. Will be formed of 2 coaches instead of 4.
Other train service updates (1)
-
Last Updated 08/05/2024 13:45
21:30 Middlesbrough to Hexham due 23:36 will be terminated at Newcastle. It will no longer call at Dunston, Metrocentre, Blaydon, Wylam, Prudhoe, Stocksfield, Riding Mill, Corbridge and Hexham. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today, please travel on the next available Northern service.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (2)
-
Last Updated 29/04/2024 00:01
Planned engineering work will take place between Chesterfield and Sheffield on Monday, Tuesday, Wednesday and Thursday, from 00:05, Monday 06 May 2024 to 05:05, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Monday to Thursday
The 2318 Nottingham to Sheffield service will not call at Dronfield. A bus will be provided from Chesterfield to Sheffield, calling at Dronfield.
Customer Advice:
Normal journey times are extended by approximately 30 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 29/04/2024 00:01
Planned engineering work will take place between Deansgate and Edge Hill via Warrington Central on Monday, Tuesday, Wednesday and Thursday, from 23:10, Monday 06 May 2024 to 06:05, Friday 10 May 2024.
All lines will be blocked.
All services will be revised.
Monday
The 2227 Manchester Oxford Road to Liverpool Lime Street service will be replaced by a bus throughout.
Monday to Thursday
The 2236 Liverpool Lime Street to Manchester Piccadilly service will be replaced by a bus throughout.
The 2249 Warrington Central to Manchester Oxford Road service will be replaced by a bus throughout.
The 2328 Manchester Oxford Road to Liverpool Lime Street service will be replaced by a bus throughout.
Tuesday to Thursday
The 2227 Manchester Oxford Road to Liverpool Lime Street service will start from Warrington Central. A bus will be provided from Manchester Oxford Road to Liverpool Lime Street.
Customer Advice:
Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
-
-
All other routes have a good service. For live updates see our journey check page.
Stations
-
The ticket office will be closed from 18:20 on 08/05/2024 until the end of the day at Ashton-Under-Lyne station.
The ticket office will be closed :
From 18:00 on 06/05/2024 until the end of the day
From 18:00 on 07/05/2024 until the end of the day
From 18:00 on 08/05/2024 until the end of the day
From 18:00 on 09/05/2024 until the end of the day
From 18:00 on 10/05/2024 until the end of the day
From 18:00 on 11/05/2024 until the end of the day at Atherton station.There is no lighting on the platforms at Bare Lane station.
All toilets at the station are out of order at Barnsley station.
There are alternative facilities at the Bus Interchange.
The lifts will be out of order between Platform 4 and the rest of the station from now until further notice at Blackburn station.
At Bolton station, the following issues have been reported:
Step free access will be unavailable at the station between platforms 4 & 5 and the rest of the station from 17:47 on 30/04/2024 until further notice.
The lifts will be out of order between platforms 4 & 5 and the rest of the station from 17:43 on 30/04/2024 until further notice.Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
Step free access will be unavailable at the station between Platforms 4 and 5 and the rest of the station from 06:28 on 25/03/2024 until further notice at Bolton station.
Lift upgrades will be taking place at Bolton station from Tuesday 12th March. Customers travelling towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Customers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound. We advise customers (where possible) to book assistance in advance on 0800 138 5560. Extra staff will be at the station to offer assistance.
The lifts will be out of order from 04/04/2024 until further notice at Bradford Forster Square station.
All toilets are out of order at Bradford Interchange station.
Owing to damage to the edge of platform 2, passengers and staff should take extra care at Bredbury station.
At Broad Green station, the following issues have been reported:
The ticket office will be closed from 05/01/2024 until 30/06/2024.
Ticket Vending Machines are working correctly.
The station is staffed from 06:30 until 18:30 each day to offer assistance to customers.
Due to station refurbishment works, the subway linking Platforms 1 and 2 is now closed until further notice.Owing to a power cut no ticket selling or information services are currently available at Daisy Hill station.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Dinting station.
At Gathurst station, the following issues have been reported:
Owing to wet and slippery platforms passengers should take extra care.
Due to recent flooding on platform 2, the waiting shelter will remain closed and the help point located on platform 2 will not be in service. There is a shelter and help point located on platform 1 for customers to use.Customers are advised to take additional care when boarding and alighting at Gathurst due to recent flooding on the platform. Customers are advised to travel in the front carriages of the train when boarding and alighting at Gathurst.
The ticket office will be closed from now until the end of the day at Goole station.
The ticket office will be closed :
From 14:30 on 06/05/2024 until the end of the day
From 14:30 on 08/05/2024 until the end of the day
From 06:15 on 09/05/2024 until the end of the day
From 14:30 on 10/05/2024 until the end of the day
From 06:15 on 11/05/2024 until the end of the day at Grange-Over-Sands station.Owing to uneven platform surfaces passengers should take extra care on platform 2 at Greenbank station.
The ticket office will be closed from 17:30 on 08/05/2024 until the end of the day at Guiseley station.
The ticket office will be closed from now until the end of the day at Hadfield station.
Owing to uneven platforms passengers should take extra care at Hadfield station.
The ticket office will be closed from 05:00 on 06/05/2024 until 23:59 on 12/05/2024 at Hag Fold station.
The ticket office will be closed :
From 14:45 on 07/05/2024 until the end of the day
From 14:45 on 09/05/2024 until the end of the day
From 14:45 on 11/05/2024 until the end of the day at Halewood station.The ticket office will be closed from now until the end of the day at Hexham station.
The ticket office will be closed from 15:00 on 09/05/2024 until the end of the day at Hough Green station.
Owing to uneven platforms passengers should take extra care at Ince station.
The ticket vending machines are out of order at Kirkstall Forge station.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Lea Green station.
The ticket vending machines are out of order at Lockwood station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
Owing to uneven platforms passengers should take extra care at Lostock Hall station.
The Disabled toilets are being refurbished and are not available to use at Manchester Victoria station.
The ticket office will be closed :
From 13:40 on 08/05/2024 until the end of the day
From 13:40 on 09/05/2024 until the end of the day at Marple station.The ticket office will be closed from 17:00 on 08/05/2024 until the end of the day at Menston station.
The ticket vending machines are out of order at Metrocentre station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
Owing to uneven platforms passengers should take extra care at Millom station.
Owing to uneven platforms passengers should take extra care at New Mills Newtown station.
The ticket office will be closed from 12:30 on 08/05/2024 until the end of the day at New Pudsey station.
The ticket office will be closed from 15:00 on 11/05/2024 until the end of the day at Newton-Le-Willows station.
There is no accessible walking route to the station until the end of May.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Northwich station.
The ticket office will be closed :
From 18:00 on 06/05/2024 until the end of the day
From 18:00 on 07/05/2024 until the end of the day
From 18:00 on 08/05/2024 until the end of the day
From 18:00 on 10/05/2024 until the end of the day
From 18:00 on 11/05/2024 until the end of the day at Poulton-Le-Fylde station.The ticket office will be closed from 14:55 on 09/05/2024 until the end of the day at Rainhill station.
The lifts will be out of order between platforms 2 & 3 and the rest of the station from 06:05 on 02/04/2024 until further notice at Roby station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The lifts will be out of order between the platforms and the station entrance from 08:25 on 05/05/2024 until further notice at Rochdale station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket vending machines are out of order at Rotherham Central station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
Owing to uneven surfaces on platform 2 passengers and staff should take extra care at Rufford station.
Owing to uneven platforms passengers should take extra care at Silecroft station.
Due to a loose coping stone on the platform edge at Silecroft on platform 1 towards Barrow-in-Furness
The ticket office will be closed from 07:30 on 09/05/2024 until the end of the day at St Annes-On-The-Sea station.
The ticket office will be closed from 05:30 on 09/05/2024 until 15:15 on 09/05/2024 at St Helens Central station.
The ticket office will be closed from 06:00 on 09/05/2024 until the end of the day at Swinton station.
The ticket vending machines are out of order at Thurnscoe station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
The ticket office will be closed from 05:00 on 09/05/2024 until 15:00 on 09/05/2024 at Whiston station.
The ticket office will be closed :
From 14:30 on 06/05/2024 until the end of the day
From 14:30 on 07/05/2024 until the end of the day
From 14:30 on 08/05/2024 until the end of the day
From 06:15 on 09/05/2024 until the end of the day
From 06:15 on 10/05/2024 until 10:00 on 10/05/2024 at Whitehaven station.The ticket office will be closed :
From 19:00 on 06/05/2024 until the end of the day
From 19:00 on 07/05/2024 until the end of the day
From 19:00 on 08/05/2024 until the end of the day
From 14:30 on 09/05/2024 until the end of the day
From 19:00 on 10/05/2024 until the end of the day
From 19:00 on 11/05/2024 until the end of the day at Wigan Wallgate station.The ticket office will be closed :
From 13:30 on 08/05/2024 until the end of the day
From 13:30 on 10/05/2024 until the end of the day
From 13:30 on 11/05/2024 until the end of the day at Windermere station.The ticket vending machines are out of order at Woodlesford station.
Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.
Passenger Information during Disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.
Customer information pledges
Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.
Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.
The Smarter information programme
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
