Trains from Chathill
to Waltham Cross
Book your tickets
Station Message
Shelter ClosurePlease note the shelter on platform 1 will be closed until further notice
Chathill facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
The shelter is located on platform 1 which is the Newcastle bound platform. This shelter is open all the time
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off on Station Car Park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Please call our customer service on 0800 200 6060
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces5
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesAlnmouth
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Accessible toilets
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Step Free Access
- Category B Station
- Station is unstaffed
Access to the Newcastle platform is via a short ramp which is slightly steep in places, level access to the Edinburgh platform via an unmade surfare using a level crossing. Step free access from car park to station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Station Message
The lifts are out of order between platforms 1 and 2 at Waltham Cross station.
Waltham Cross facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Tickets can be collected on Smartcard at this station
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TravelcardZone 7
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Coffee shop
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Toilets
The National key toilets are located in the Ticket Hall and can be used during ticket office opening hours. These toilets are operated by a radar key. A radar key is available from station staff upon request.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport stop at the bus stop in Station Approach
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces41
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ChargesOff-peak: £4.20
Per Hour: £1.00
Daily: £4.20
Weekly: £17.00
Monthly: £76.00
Three Monthly: £220.00
Annual: £765.00
Saturday: £3.10
Sunday: £3.10 -
Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces26
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ShelteredYes
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Cctv
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Location
Forecourt
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TypeRacks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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Staff help available opening hoursMon-Fri 06:10 to 20:00
Sat 07:45 to 14:40
Sun 08:15 to 15:45 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to each platform via lift.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket Gates
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Impaired Mobility Set Down
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Northern App
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.