Privacy and Cookie policy

Northern Rail Ltd. is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you we receive on the Internet.

In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g. Netscape, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. Northern Rail Ltd. uses this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, home or other physical address, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.

Unless otherwise disclosed during the collection, personally identifiable information collected in connection with visitors to this Site may be retained by Northern Rail Ltd. Northern Rail Ltd. do not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

We may use the personal information you provide for any of the following purposes:

  1. to understand the use of our Site and make improvements;
  2. to fulfil prizes;
  3. to respond to specific request from visitors;
  4. to obtain parental consent from visitors under 18 years of age, where necessary;
  5. to provide any necessary notices to our visitors or their parent or legal guardians, where necessary;
  6. to protect the security or integrity of our Site when necessary;
  7. to send you notices and solicitations regarding Site and our businesses; and
  8. in general to promote and market products to you. These solicitations may take the form of mailings or other couriers, telephone calls, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, please notify us.

It is our policy that visitors to our Site who are under the age of 18 should not post or provide information on our Site without the consent of their parents or legal guardians. You should supervise the online activities of your children, and consider the use of parental control tools available from online services and software providers that help provide a child-friendly Internet environment.

At times, we conduct on-line surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.

This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites. We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our Site to review the current policy. If you do not agree with the policy, you should cease use of the Site immediately.

Cookie policy

What is a cookie?

A cookie is a small text file that is saved to your computer when you visit a website.

Cookies cannot carry viruses or anything that could harm your computer and are used for a variety of functions such as tracking how you use a website, remembering what you put into your shopping basket and remembering that you've logged into a website.

What can and can't cookies do?

Cookies cannot access your computer or read any personal information from your computer.

Cookies cannot be accessed by different web browsers (such as Microsoft Internet Explorer, Mozilla Firefox or Google chrome) so if you visit a website in one web browser and then visit the same website in another web browser this would set two different cookies on your computer.

Cookies cannot identify people, but are used to help us generate meaningful reports about what content you look at, what type of operating system and web browser you use.

What type of cookies does use?

Northern Rail uses a range of cookies on our website, a list of all the types of cookies we use are listed below.

First party cookies are set by the website and any associated sub-domains such as (our ticket buying website).

Third party cookies are set by a third party other than the website you are visiting. Northern Rail carefully vets any third party cookies that we may allow a website to set a cookie on your computer.

Session cookies are set when you visit our website and are automatically deleted when you close your web browser.

Persistent cookies are created when you first visit our website.  This cookie is used to recognise that you've been to the website before and allows us to see when you first visited our website, the length of time between visits and information that allows us to track your movements on our website only.

Analytics cookies are used by to collect non-personalised information about your visit in order to monitor how our visitors are using our website. These cookies help us to fix problems on the website, compile statistics on which sections of our website are popular (and not popular)

Cookies on this website

Name of cookie Domain Purpose of cookie
Strictly necessary cookies
PHPSESSID This first party session cookie is used to remember what details you have entered into our journey planner. That way the website doesn't forget which stations, times and journeys you've planned on our website. Without this cookie certain aspects of our website will not work.
mynorthern_loggedin When you login into this first party session cookie remembers that you are logged in so that you can use the personalised aspects of our website and to allow you to enter competitions on our website if you have previously registered with MyNorthern.
newStage2 This first party is set by our ticket website and is required for various necessary functions of our ticket website to work.
had5MinIdleWarning This first party is set by our ticket website and is required for various necessary functions of our ticket website to work.
had15MinIdleWarning This first party is set by our ticket website and is required for various necessary functions of our ticket website to work.
PHPSESSID This first party is set by our ticket website and is required for various necessary functions of our ticket website to work.
Analytics cookies
__utma This cookie is usually set when you first visit our website. This cookie 'lives' for up to 2 years from the date it is set or updated and alllows us to check how many unique visitors we have to our website and provides us reports via Google Analytics, it is updated with every different page that you view.
__utmb This cookie is used to create a session that lives for 30 minutes from the time you first a page on our website, each time you visit another page on our website is updated to live for another 30 minutes. Via Google Analytics this lets us see which pages you visit on our website.
__utmc This cookie used to be used by Google Analytics to decide whether or not to create a new session for the user. It's no longer used but is retained for backwards compatibility with older versions of Google Analytics.
__utmz This cookie checks where you've come from when you visit our website. This could be from a search engine, a referring link, an advertising campaign or a link in an email. Google Analytics can then tell us where our website visitors are coming from, what they look at. This cookie is set to expire 6 months after you first visit our website.