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Northern's legal and policy documents are available to view online through the links below. For any additional documentation, or for accessible versions of policies, please contact the Northern team.

Website and Wi-Fi policies

Each link below will take you to a page featuring the policy, except for the Website accessibility statement, which will take you to a PDF document.

Northern website terms of use

Privacy policy

Cookies policy

Booking service terms and conditions

Conditions of travel

Wi-Fi terms and conditions

Wi-Fi privacy policy

Website accessibility statement (PDF)

Accessibility, equality, gender and ethnicity policies

Selecting the links below will either take you to a page featuring the policy or direct you to a PDF of the policy. Policies directed to a PDF are noted.

Accessible travel policy

Gender and ethnicity pay gap report (PDF)

Equality statement (PDF)

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.