» Northern
Apply online for the latest jobs at Northern
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» Northern
Contact Us
Get in touch with us, either by post, telephone, email or through our quick form
More Information
» Northern
About Northern
Find out about our heritage, mission, values and vision
More Information


Contact Us

Contact iconEasy ways to get in touch with us, either by post, telephone and through our quick form.


iconApply online for the latest jobs and find out what it's like to work at Northern.


iconFAQ's about train times and fares, tickets, on the train and many more.

Social media

Social media icon

Are you on Facebook or Twitter? So are we! Find out how to keep up to date with all the latest Northern news and travel information.

About Northern

iconFind out more about Northern including our heritage, mission, values and vision.

Contact directory

iconA handy list of contact numbers for Northern departments.

Compensation information

icon Sometimes our trains do get delayed and/or cancelled; we realise that can be a real inconvenience to you and we may offer compensation when it happens


iconNorthern is passionate about community involvement. We have more community partnerships than any other train operator and we pride ourselves on always being at the forefront of new ideas and ways of doing things.

Passenger's Charter

icon This Charter is a statement of our commitment to provide the safe and high-quality service you have the right to expect. We publish it so that you know the standards we are determined to achieve.


iconNorthern Rail want to be making the most positive contribution to environmental sustainability.

Daily performance figures

iconThis section shows our daily performance against the UK rail industry measurement known as Public Performance Measure (PPM).

Performance figures

iconEvery four weeks Northern publishes figures on our punctuality and reliability.

Advertising on Northern Stations

CBS Outdoor logo A great opportunity to reach a massive audience on the Northern network - from daily business commuters to shoppers, leisure travellers and students.

Lost property

iconContact details for lost property departments on the Northern network.

Disabled People's Protection Policy

iconNorthern is committed to caring for passengers with disabilities.


icon Information about how to apply to be a Northern preferred supplier.

Partner organisations

iconUseful links to some of our partner organisations.

Station improvements

Station improvements

We are constantly working to improve our train stations for the benefit of our customers.

Improvements to our trains

Train improvements

We are working hard to improve our trains to ensure they’re as comfortable as possible for our customers.

Information during disruption

A summary of how we make sure you have the information you need during times of disruption.

Corporate Social Responsibility

An overview of our key achievements in delivering a socially responsible business.