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At Northern, we have a strong commitment to the communities we serve and we want to help more people use public transport by delivering local railway services that really work for everyone.

Since the start of our franchise in 2004, we recognised the benefits of working together with communities to deliver improved services and we have worked hard to become an industry leader on practical, innovative ways of working with the community.

Through a variety of initiatives such as our Northern Community Ambassadors Scheme and our sponsorship of Community Rail Partnerships, we have made a real difference to communities across the North of England.

Community Ambassadors Scheme

Northern Community AmbassadorsThe Northern Community Ambassadors Scheme was created to promote the use of local rail services with Black and Minority Ethnic (BME) and socially excluded groups on our network.

Community Ambassadors Report

Northern Community Ambassadors ReportHow we approached the Community Ambassadors Scheme, the lessons that we learned along the way and the real difference it has made to the people who have taken part.

Community Rail Partnerships

Community LinksWebsite links for the Association of Community Rail Partnerships and individual Community Rail Partnerships.