Contact Directory

General Customer Helpline

(for comments / complaints / queries)
Tel: 0845 000 0125
Fax: 0113 245 2219
Text: 0845 604 5608
customer.relations@northernrail.org

Telesales & Bookings

www.qjump.co.uk

Tel: 08457 000 125

Access/Disabled Information & Cycle Assistance

Tel: 0845 600 8008
Text: 0845 604 5608
assistance@northernrail.org

Lost Property

lost.property@northernrail.org
Tel: 0870 602 3322

Fares & Service Information

www.nationalrail.co.uk
Tel: 0845 748 4950
Text: 0845 605 0600

Press Office

Tel: 01904 568670 or 01904 568652
press.office@northernrail.org

British Transport Police

Tel: 0800 405040