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- Careers Search for and apply online for the latest jobs at Northern.
- About Northern Find our more about Northern including our heritage, mission, values and vision.
- FAQ's Save time by looking at our answers to the questions we are asked the most to find out information about your jouney.
- Passenger Charter This Charter is a statement of our commitment to provide the safe and high-quality service you have the right to expect.
- Contact Us Easy ways to get in touch with us, by post, telephone, email and through our quick form.
- Contact Directory Find contact details for specific Northern departments, including lost property.
- Community Northern is passionate about community involvement. We have more community partnerships than any other train operator.
- Northern Stars When you receive excellent service with Northern Rail, take a moment to nominate our 'Northern Stars' for their good work.
- Travel Tools
- Online Journey Planner Journey Planner Find out more about train times and fares information in order to plan your journey.
- MyNorthern MyNorthern Find out more about train times and fares information in order to plan your journey.
- Live Departures Live Departures Check the live timetable information for up to date arrival and departure times.
- Engineering Works Engineering Works Use our calendar and map based system for checking whether there are any planned engineering works that may affect Northern services.
- Buy Tickets Buy Tickets Buy your tickets online with no booking fees and no credit card fees.
- Timetables Timetables Look-up or download timetables to plan your journey.
- Live Service Disruptions Live Service Disruptions Realtime service updates on disruptions affecting Northern services.
- Season Ticket Calculator Season Ticket Calculator Season tickets can save you money when you travel regularly.
- Tickets & Offers
Tickets
- Cheap Evening Return City Lights for less. Go for the glam, the glitz, the movies, the cafes, the restaurants, the theatres, the sports and the galleries...
- Rangers and Rovers Day Ranger and Rover tickets give you the freedom to explore. Just hop on and off the train as many times as you wish.
- Duo The Duo gives you one return train ticket, plus a second for half the price when two adults travel together with Northern on selected routes.
- PlusBus Add Unlimited Bus Travel around town to your train ticket...
- Railcards Save upto 1/3 off most rail fares with Senior, 16-25, Family & Friends, Disabled Persons and Dales Railcards.
- Corporate Season Ticket Scheme Partner with Northern to help your colleagues save time, money and their carbon footprint.
Offers- Days Out A range of exciting ideas and special offers for days out across the Northern network.
- Route Guides Discover the Bishop Auckland - Saltburn, Buxton, Furness, Harrogate, Hadrian's Wall Country, Mid Cheshire, Wigan to Southport and Ormskirk - Preston lines with plenty of ideas for places to visit.
- Exploring by train
- Latest News
Latest News
- 31 DEC Former Northern manager receives MBE in New Year's Honours A former Northern manager, who dedicated fifty years to the railway industry, received an MBE in the Queen’s New Year’s Honours List.Phil began his career as an apprentice in 1961 and worked...
- 30 DEC Additional trains between Carlisle and Sellafield from Monday 9 January Two additional trains will run (for a trial period) between Carlisle and Sellafield/Barrow. The services will be operated by Direct Rail Services (DRS) to provide additional seats for customers...
- 30 DEC Improvements to Customer Information Systems at Stations in Yorkshire We are improving our customer information systems at stations today - Wednesday 18 January. Unfortunately, while this work takes place between 10am and 4pm, it will cause disruption to public announcements...
- 13 DEC Northern welcomes additional carriages From Monday 12 December, passengers through our five major urban centres will see more seats on peak time trains as we introduce 50 additional carriages across our network. The carriages are the result...
Contact Us
This site is under constant review and we very much welcome your comments and suggestions. You can contact us using any of the methods below:
- It will help to speed up our response if you can give us a telephone number and a full postal address in your letters and emails.
- Northern Rail Customer Relations
- FREEPOST RLSL-ABEC-BGUU
Northern Rail Limited
Leeds
LS1 4DY - Tel: 0845 000 0125
- Opening Times
Monday - Saturday 0800 - 2000
Sunday 0900 - 1700
- Email Customer Relations
- Northern Rail Online Ticket Sales
- Tel: 0844 241 3454
- Email Online Ticket Sales
- Or visit our full online Contact Directory
Alternatively more information can be found in: