Disabled People’s Protection Policy

Northern Rail Limited (NRL) operates trains across the north of England. We have published this guide to explain the procedures we have in place to help disabled customers to use our services with confidence. It also contains our ‘Statement of Policy’ which is required as part of our Disabled People’s Protection Policy (DPPP).

  Alternatively, Download the Northern Rail guide for the disabled PDF in full:

Accessibility improvements 

Northern, along with all other Train Operating Companies, participates in the industry-wide Passenger Assist scheme to make it easier for everyone to travel by train.

This is the first in a series of 3 films following Sophie Morgan as she makes accessible rail journeys to a selection of great British destinations.

In this second film  Sophie travels from London Kings Cross to York and samples what this historic city has to offer.

In this final film Sophie travels from London Waterloo to Brockenhurst station, visiting the beautiful New Forest National Park and trying her hand at riding an adapted bicycle.