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  • Line updates (1)

    • Last Updated 26/04/2024 07:33

      Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
      Our advice to our customers:
      Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
      Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
      Effect on service
      Monday to Saturday
      Train services are facing disruption between New Mills Central and Chinley.
      Manchester Piccadilly to Sheffield services will divert via Stockport.
      Manchester Piccadilly to New Mills Central services are not affected.

      Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
      Sunday
      Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
      Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
      Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
      Rail replacement
      Road transport is currently operating between Chinley & New Mills Central (in both directions).
      Please see station information screens or National Rail Enquires for the replacement bus timetables.
      Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Other places to get more information:
      For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).

    Engineering works (1)

    • Last Updated 08/02/2024 23:21

      Planned engineering work will take place between Bamford and New Mills Central from 00:15, Saturday 27 April 2024 to 20:00, Wednesday 01 May 2024.
      All lines will be blocked.
      All services will be replaced by buses between Sheffield and New Mills Central. Manchester Piccadilly Sheffield: Trains will terminate at New Mills Central.
      Sheffield Manchester Piccadilly: Trains will start from New Mills Central.
      Buses will be provided between Sheffield and New Mills Newtown via New Mills Central in both directions. Edale will be served by a mini-bus shuttle to/from Hope.

      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    Improvement works

    • Improvement work timetable
      27 April
      -
      01 May 2024
      Download timetable PDF
    • Improvement work timetable
      29 April
      -
      01 May 2024
      Download timetable PDF
    • Improvement work timetable
      02 May
      -
      03 May 2024
      Download timetable PDF
    • Improvement work timetable
      04 May
      -
      04 May 2024
      Download timetable PDF
    • Improvement work timetable
      05 May
      -
      05 May 2024
      Download timetable PDF
    • Improvement work timetable
      06 May
      -
      10 May 2024
      Download timetable PDF
    • Improvement work timetable
      08 May
      -
      09 May 2024
      Download timetable PDF
    • Improvement work timetable
      11 May
      -
      11 May 2024
      Download timetable PDF
    • Improvement work timetable
      12 May
      -
      12 May 2024
      Download timetable PDF
    • Improvement work timetable
      13 May
      -
      17 May 2024
      Download timetable PDF
    • Improvement work timetable
      13 May
      -
      16 May 2024
      Download timetable PDF
    • Improvement work timetable
      20 May
      -
      23 May 2024
      Download timetable PDF
  • Line updates (1)

    • Last Updated 21/04/2024 01:35

      Due to a landslip between Shipley and Guiseley all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until 23:50 30/06.
      Our advice to our customers:
      All train services between Bradford Forster Square and Ilkley are unable to run due to a landslip near Baildon station.
      Network Rail are working to rectify this issue and the line will remain closed until further notice.
      Effect on service:
      Train services are unable to run between Ilkley and Bradford Forster Square (in both directions).
      Services that run via Bradford Forster Square & Leeds and Leeds & Ilkley are NOT affected.
      Alternative travel suggestions:
      Season tickets/train passes for the Ilkley - Bradford Forster Square route are valid on Skipton - Bradford Forster Square services.
      Any ticket restrictions have been lifted during this disruption.
      Road transport:
      Road transport is in operation between Shipley & Guiseley, calling at Baildon in both directions - see advertised timetables at nationalrail.co.uk
      Please see station information posters for bus pick up points.
      Journey times may be extended by up to 30 minutes whilst travelling by Rail Replacement transport.

    Improvement works

    • Improvement work timetable
      21 April
      -
      12 May 2024
      Download timetable PDF
    • Improvement work timetable
      22 April
      -
      12 May 2024
      Download timetable PDF
  • Line updates (1)

    • Last Updated 29/04/2024 01:23

      Due to a landslip between Pontefract Monkhill and Knottingley some lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until the end of the day on 06/05/24.
      Our advice to our customers:
      Services between Pontefract Monkhill and Knottingley are currently being disrupted due to a landslip in the Pontefract area.
      Network Rail engineers are making repairs which is expected to last until at least Monday 6th May.

      Effect on service:
      Leeds - Knottingley via Castleford - in both directions services can only operate between Leeds and Castleford.
      Leeds to Knottingley via Wakefield - in both directions services can now operate.

      Rail Replacement:
      To assist customers with their journeys, road transport is operating between Knottingley and Castleford calling at Pontefract Monkhill and Glasshoughton. Please see nationalrail.co.uk for timetables.
      Journey times will be extended by up to 45 minutes whilst travelling by rail replacement transport.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern or message us @northernassist on X (formerly Twitter).
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay

  • Line updates (1)

    • Last Updated 26/04/2024 07:33

      Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
      Our advice to our customers:
      Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
      Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
      Effect on service
      Monday to Saturday
      Train services are facing disruption between New Mills Central and Chinley.
      Manchester Piccadilly to Sheffield services will divert via Stockport.
      Manchester Piccadilly to New Mills Central services are not affected.

      Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
      Sunday
      Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
      Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
      Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
      Rail replacement
      Road transport is currently operating between Chinley & New Mills Central (in both directions).
      Please see station information screens or National Rail Enquires for the replacement bus timetables.
      Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Other places to get more information:
      For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).

    Engineering works (1)

    • Last Updated 08/02/2024 23:21

      Planned engineering work will take place between Bamford and New Mills Central from 00:15, Saturday 27 April 2024 to 20:00, Wednesday 01 May 2024.
      All lines will be blocked.
      All services will be replaced by buses between Sheffield and New Mills Central. Manchester Piccadilly Sheffield: Trains will terminate at New Mills Central.
      Sheffield Manchester Piccadilly: Trains will start from New Mills Central.
      Buses will be provided between Sheffield and New Mills Newtown via New Mills Central in both directions. Edale will be served by a mini-bus shuttle to/from Hope.

      Customer Advice:
      Normal journey times are extended by approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

  • Line updates (1)

    • Last Updated 29/04/2024 01:23

      Due to a landslip between Pontefract Monkhill and Knottingley some lines are blocked.
      How does it affect your service:
      Train services running through these stations have been cancelled. Disruption is expected until the end of the day on 06/05/24.
      Our advice to our customers:
      Services between Pontefract Monkhill and Knottingley are currently being disrupted due to a landslip in the Pontefract area.
      Network Rail engineers are making repairs which is expected to last until at least Monday 6th May.

      Effect on service:
      Leeds - Knottingley via Castleford - in both directions services can only operate between Leeds and Castleford.
      Leeds to Knottingley via Wakefield - in both directions services can now operate.

      Rail Replacement:
      To assist customers with their journeys, road transport is operating between Knottingley and Castleford calling at Pontefract Monkhill and Glasshoughton. Please see nationalrail.co.uk for timetables.
      Journey times will be extended by up to 45 minutes whilst travelling by rail replacement transport.
      Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
      Other places to get more information:
      For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
      For live real time journey updates on board your train please visit journeycheck.com/northern or message us @northernassist on X (formerly Twitter).
      To re-plan your journey please visit nationalrail.co.uk
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay

    Improvement works

    • Improvement work timetable
      29 April
      -
      03 May 2024
      Download timetable PDF
    • Improvement work timetable
      19 May
      -
      19 May 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      29 April
      -
      03 May 2024
      Download timetable PDF
    • Improvement work timetable
      12 May
      -
      12 May 2024
      Download timetable PDF
    • Improvement work timetable
      13 May
      -
      17 May 2024
      Download timetable PDF
    • Improvement work timetable
      20 May
      -
      23 May 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      29 April
      -
      02 May 2024
      Download timetable PDF
    • Improvement work timetable
      05 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      07 May
      -
      10 May 2024
      Download timetable PDF
    • Improvement work timetable
      13 May
      -
      16 May 2024
      Download timetable PDF
  • Improvement works

    • Improvement work timetable
      29 April
      -
      02 May 2024
      Download timetable PDF
    • Improvement work timetable
      05 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      06 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      27 May
      -
      30 May 2024
      Download timetable PDF
    • Improvement work timetable
      02 June
      -
      14 December 2024
      Download timetable PDF
  • Train cancellations (4)

    • Last Updated 29/04/2024 03:58

      17:48 Manchester Airport to Blackpool North due 19:26 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      23:17 Manchester Airport to Blackpool North due 00:49 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      15:56 Blackpool North to Manchester Airport due 17:36 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      21:22 Blackpool North to Manchester Airport due 23:02 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (4)

    • Last Updated 29/04/2024 04:07

      11:03 Southport to Manchester Oxford Road due 12:15 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:07

      12:27 Manchester Oxford Road to Southport due 13:42 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:55

      07:27 Manchester Oxford Road to Southport due 08:42 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:55

      06:05 Southport to Manchester Oxford Road due 07:15 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (2)

    • Last Updated 29/04/2024 03:56

      09:53 Headbolt Lane to Blackburn due 12:10 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:56

      07:18 Blackburn to Headbolt Lane due 09:38 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (1)

    • Last Updated 29/04/2024 04:00

      19:06 Ellesmere Port to Liverpool Lime Street due 20:28 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Improvement works

    • Improvement work timetable
      29 April
      -
      02 May 2024
      Download timetable PDF
    • Improvement work timetable
      05 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      06 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      27 May
      -
      30 May 2024
      Download timetable PDF
    • Improvement work timetable
      02 June
      -
      14 December 2024
      Download timetable PDF
  • Train cancellations (1)

    • Last Updated 29/04/2024 03:27

      06:30 Whitehaven to Carlisle due 07:38 will be cancelled. This is due to more trains than usual needing repairs at the same time.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Improvement works

    • Improvement work timetable
      05 May
      -
      05 May 2024
      Download timetable PDF
    • Improvement work timetable
      26 May
      -
      26 May 2024
      Download timetable PDF
  • Train cancellations (6)

    • Last Updated 29/04/2024 03:58

      15:05 Blackpool North to Liverpool Lime Street due 16:21 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      22:17 Blackpool North to Liverpool Lime Street due 23:42 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      10:04 Blackpool North to Liverpool Lime Street due 11:20 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      11:39 Liverpool Lime Street to Blackpool North due 12:58 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      13:39 Liverpool Lime Street to Blackpool North due 14:57 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      20:39 Liverpool Lime Street to Blackpool North due 21:58 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Improvement works

    • Improvement work timetable
      06 May
      -
      06 May 2024
      Download timetable PDF
    • Improvement work timetable
      12 May
      -
      12 May 2024
      Download timetable PDF
    • Improvement work timetable
      25 May
      -
      26 May 2024
      Download timetable PDF
    • Improvement work timetable
      27 May
      -
      30 May 2024
      Download timetable PDF
  • Train cancellations (1)

    • Last Updated 29/04/2024 04:38

      06:59 Carlisle to Newcastle due 08:37 will be cancelled. This is due to a fault on this train.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (2)

    • Last Updated 29/04/2024 04:09

      06:46 Ormskirk to Preston due 07:15 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:09

      06:10 Preston to Ormskirk due 06:42 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (1)

    • Last Updated 29/04/2024 04:00

      19:06 Ellesmere Port to Liverpool Lime Street due 20:28 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (1)

    • Last Updated 29/04/2024 04:46

      06:09 Hexham to Saltburn due 08:38 will be cancelled. This is due to a fault on this train.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Improvement works

    • Improvement work timetable
      19 May
      -
      19 May 2024
      Download timetable PDF
  • Train cancellations (2)

    • Last Updated 29/04/2024 04:46

      06:09 Hexham to Saltburn due 08:38 will be cancelled. This is due to a fault on this train.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:46

      09:08 Saltburn to Nunthorpe due 09:49 will be cancelled. This is due to a fault on this train.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

  • Train cancellations (32)

    • Last Updated 29/04/2024 04:01

      06:00 Helsby to Ellesmere Port due 06:12 will be cancelled. This is due to a short-notice change to the timetable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:07

      06:26 Southport to Stalybridge due 08:04 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:00

      06:30 Chester to Stockport due 07:51 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:01

      06:33 Ellesmere Port to Helsby due 06:43 will be cancelled. This is due to a short-notice change to the timetable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      07:14 Lancaster to Morecambe due 07:25 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:10

      07:23 Preston to Colne due 08:33 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      07:35 Morecambe to Lancaster due 07:46 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      07:55 Lancaster to Morecambe due 08:06 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      08:22 Morecambe to Lancaster due 08:34 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      08:41 Lancaster to Morecambe due 08:52 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:07

      08:52 Stalybridge to Southport due 10:30 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:10

      08:52 Colne to Preston due 10:03 will be cancelled. This is due to a member of train crew being unavailable.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      09:01 Morecambe to Lancaster due 09:11 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:57

      09:41 Morecambe to Lancaster due 09:52 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      10:56 Liverpool Lime Street to Warrington Central due 11:32 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      13:44 Warrington Central to Liverpool Lime Street due 14:26 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      14:56 Liverpool Lime Street to Warrington Central due 15:32 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      15:35 Wigan North Western to Manchester Victoria due 16:09 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      15:44 Warrington Central to Liverpool Lime Street due 16:26 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      16:13 Manchester Victoria to Wigan North Western due 16:46 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      16:56 Liverpool Lime Street to Warrington Central due 17:34 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:00

      17:08 Stockport to Chester due 18:19 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      17:36 Wigan North Western to Manchester Victoria due 18:09 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      17:44 Warrington Central to Liverpool Lime Street due 18:26 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:58

      18:13 Manchester Victoria to Wigan North Western due 18:42 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 04:00

      18:50 Helsby to Ellesmere Port due 19:01 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      18:56 Liverpool Lime Street to Warrington Central due 19:32 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      19:44 Warrington Central to Liverpool Lime Street due 20:26 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      20:56 Liverpool Lime Street to Warrington Central due 21:32 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:59

      21:44 Warrington Central to Liverpool Lime Street due 22:27 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:55

      22:26 Southport to Wigan Wallgate due 23:05 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    • Last Updated 29/04/2024 03:55

      23:21 Wigan Wallgate to Southport due 23:55 will be cancelled. This is due to a short-notice change to the timetable.

      Additional Info

      We apologise for the cancellation of this train service today, please travel on the next available Northern service.

      Further Info

      For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
      If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates

    Engineering works (3)

    • Last Updated 09/02/2024 00:20

      Planned engineering work will take place between Burnley Central and Colne on Monday, Tuesday, Wednesday and Thursday, from 22:45, Monday 29 April 2024 to 05:10, Friday 03 May 2024.
      All lines will be blocked.
      Some services will be terminating at Rose Grove and replaced by buses between Rose Grove and Colne. Monday 29th April to Thursday 2nd May
      The 2251 Preston to Colne service will terminate at Rose Grove. A bus will be provided from Rose Grove to Colne.
      Customer Advice:
      Normal journey times are extended by approximately 30 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 08/02/2024 23:46

      Planned engineering work will take place between Wilmslow and Manchester Piccadilly via Styal from 23:40, Monday 29 April 2024 to 04:55, Friday 03 May 2024.
      Some services will be revised. Monday to Thursday
      The 2222 Blackpool North to Manchester Airport service will terminate at Manchester Piccadilly.
      The 2300 Liverpool Lime Street to Manchester Airport service will be replaced by a bus throughout.
      The 2322 Blackpool North to Manchester Airport service will terminate at Manchester Piccadilly.
      The 2337 Manchester Piccadilly to Manchester Airport service will be replaced by a bus throughout.
      The 2346 Manchester Airport to Blackpool North service will start from Manchester Piccadilly.
      Tuesday to Friday
      The 0044 Crewe to Manchester Piccadilly service will not call at Manchester Airport. A bus will be provided between Crewe and Manchester Piccadilly via Manchester Airport.
      The 0448 Manchester Airport to Blackpool North service will be replaced by a bus throughout.
      Buses will be provided between Manchester Piccadilly/Manchester Oxford Road and Manchester Airport in both directions.
      Customer Advice:
      Normal journey times are extended by up to approximately 60 minutes. Please allow extra time for your journey.
      Please check station information posters or online for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

    • Last Updated 09/02/2024 00:01

      Planned engineering work will take place between Hunts Cross and Liverpool Lime Street from 23:55, Monday 29 April 2024 to 05:00, Friday 03 May 2024.
      Some services will be revised. Monday 29th April to Thursday 2nd May
      The 2247 Manchester Oxford Road to Liverpool Lime Street service will not call at West Allerton, Mossley Hill and Edge Hill. A bus will be provided from Liverpool South Parkway to Liverpool Lime Street to serve these stations.
      The 2328 Manchester Oxford Road to Liverpool Lime Street service will terminate at Warrington Central. A bus will be provided from Warrington Central via stations to Liverpool Lime Street.
      Customer Advice:
      Normal journey times are extended by up to approximately 45 minutes. Please allow extra time for your journey.
      Please allow extra time for your journey, and please check station information posters for the location of the bus pick up points.
      For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).

  • All other routes have a good service. For live updates see our journey check page.

Stations

  • The Ticket Vending Machine on platform 1 is out of order.

    Customers who require a ticket are advised to purchase from the Northern App or from the ticket office. During the hours when the ticket office is closed and you wish to pay using cash, please purchase your ticket from the conductor on board the train.

  • All toilets at the station are out of order at Barnsley station.

    There are alternative facilities at the Bus Interchange.

  • At Blackpool North station, the following issues have been reported:
    The automatic ticket barriers are not in use.
    The customer information system at the station is out of order.

    Customers are advised ticket checks are in place at this station.

  • Step free access will be unavailable at the station between Platforms 4 and 5 and the rest of the station from 06:28 on 25/03/2024 until further notice at Bolton station.

    Lift upgrades will be taking place at Bolton station from Tuesday 12th March. Customers travelling towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Customers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound. We advise customers (where possible) to book assistance in advance on 0800 138 5560. Extra staff will be at the station to offer assistance.

  • The lifts will be out of order from 04/04/2024 until further notice at Bradford Forster Square station.

  • All toilets are out of order at Bradford Interchange station.

  • Owing to damage to the edge of platform 2, passengers and staff should take extra care at Bredbury station.

  • At Broad Green station, the following issues have been reported:
    The ticket office will be closed from 05/01/2024 until 30/06/2024.
    Ticket Vending Machines are working correctly.
    The station is staffed from 06:30 until 18:30 each day to offer assistance to customers.
    Due to station refurbishment works, the subway linking Platforms 1 and 2 is now closed until further notice.

  • The ticket office will be closed from 10:10 on 29/04/2024 until 16:40 on 29/04/2024 at Carlisle station.

  • The lifts will be out of order between platform 2 and platform 1 from 08:00 on 27/04/2024 until further notice at Deansgate station.

    For passengers who need assistance please speak to a member of station staff or contact the Northern Passenger Assistance team on 0800 138 5560.

  • The ticket office will be closed from 06/04/2024 until 30/06/2024 at Dinting station.

  • The customer information system at the station is out of order at Eccleston Park station.

  • At Gathurst station, the following issues have been reported:
    Owing to wet and slippery platforms passengers should take extra care.
    Due to recent flooding on platform 2, the waiting shelter will remain closed and the help point located on platform 2 will not be in service. There is a shelter and help point located on platform 1 for customers to use.

    Customers are advised to take additional care when boarding and alighting at Gathurst due to recent flooding on the platform. Customers are advised to travel in the front carriages of the train when boarding and alighting at Gathurst.

  • Owing to uneven platform surfaces passengers should take extra care on platform 2 at Greenbank station.

  • Owing to uneven platforms passengers should take extra care at Hadfield station.

  • Owing to uneven platforms passengers should take extra care at Ince station.

  • The ticket office will be closed from 06/04/2024 until 30/06/2024 at Lea Green station.

  • Owing to uneven platforms passengers should take extra care at Lostock Hall station.

  • The lifts will be out of order from now until further notice at Low Moor station.

  • The Disabled toilets are being refurbished and are not available to use at Manchester Victoria station.

  • The lifts will be out of order between platform 1 and platform 2 from now until further notice at Metrocentre station.

  • Owing to uneven platforms passengers should take extra care at Millom station.

  • The ticket vending machines are out of order at Morpeth station.

  • Owing to uneven surfaces on platform 2 passengers should take extra care at New Mills Newtown station.

  • The ticket vending machines are out of order at Newton Aycliffe station.

  • There is no accessible walking route to the station.

  • The ticket office will be closed from 06/04/2024 until 30/06/2024 at Northwich station.

  • The lifts will be out of order between platforms 2 & 3 and the rest of the station from 06:05 on 02/04/2024 until further notice at Roby station.

    Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.

  • Owing to uneven surfaces on platform 2 passengers and staff should take extra care at Rufford station.

  • Owing to uneven platforms passengers should take extra care at Silecroft station.

    Due to a loose coping stone on the platform edge at Silecroft on platform 1 towards Barrow-in-Furness

  • The ticket vending machines are out of order at Widnes station.

  • The ticket office will be closed from now until 07:00 on 29/04/2024 at Woodsmoor station.

Passenger Information during Disruption

Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.

Customer information pledges

Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.

Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.

The Smarter information programme

This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.

Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.

What do the Customer Information Pledges say?

The customer information pledges

  • Show we care by listening to our customers and putting their needs first
  • Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
  • Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible

You can view the Rail Delivery Group customer information pledges here

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Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.

Northern App

Streamline your journey and get tickets straight to your phone. Making your journey contact-free.